Reset UI Preferences - BPA

Your UI preferences can get all out of wack if you accidentally close or move something.​ The easiest way to reset the preferences for your Workflow Designer/SMC/Task Builder is to just delete the xml files in the folder below.

C:\Users\(Desired User)\AppData\Roaming\Network Automation\AutoMate BPA Server 9

Deleting these files will remove your preferences and BPA will then recreate them from scratch.
Network Automation Forum for WFD/SMC Reset:
http://forums.networkautomation.com/forum/messageview.cfm?catid=42&threadid=9806

Network Automation How to for Task Builder Reset:
http://www.networkautomation.com/automate/urc/resources/livedocs/am/8/Task_Builder/Customizing_Task_Builder/Viewing_and_Hiding_Panes_in_Task_Builder.htm


The last resort for resetting your Task Builder UI is to remove the Registry item. We do this following Network Automation's support directions shown below.

File Path with Space in Email - BPA

A common request from our user base is to have email alerts sent to them. We do this from BPA, Sharepoint, in house dev, etc. Many times the email that we are sending contains a file path pointing to documents or folders containing documents that need visibility. The problem then ensues.
Emails, sent/received using Exchange, with file paths containing a space in them will have broken hyperlinks. This is not a major issue but it looks unprofessional and is quite annoying.

Fix:
Encapsulate the path in quotation marks "" to keep the entire path one unit. I show an example of this below.

The first path will not properly keep the hyperlink to the folder "No Quotes". It will stop at \No and cut off the Quotes\ portion of the file path.
\\server1\No Quotes\

The second path will properly keep the hyperlink to the folder "Yes Quotes".
"\\server1\Yes Quotes\"

NetScaler - Mobile Redirect

Previously I was asked to make our intranet site more accessible for our users by creating a mobile redirect on the NetScaler. We previously did it on the web server but the mobile redirect would only take effect after the entire desktop version loaded. This obviously created a bad user experience and extremely long load times.

As we got more into the redirect we found that there were other features that we could add to improve the redirect. I will summarize what the below code does in order to select what traffic to redirect.

The traffic cannot have a path/query with /mobi, it means that the URL does not contain the mobile path which may or may not be intentional. The traffic must not have the mobile=false query string which we use to designate that the user has chosen to use the full version of the site. The traffic cannot have the /lib/ path because this is used for the pdfs and other documents and redirect this traffic will not allow those to be downloaded. The last requirement is that the HTTP Request contains a User-Agent that is for a mobile device. (Android, iPhone, iPod, BlackBerry, Windows Phone, IEMobile, webOS)

Responder Action for All Mobile Redirects

HTTP.REQ.URL.PATH_AND_QUERY.TO_LOWER.CONTAINS("/mobi").NOT && HTTP.REQ.URL.PATH_AND_QUERY.TO_LOWER.CONTAINS("mobile=false").NOT && HTTP.REQ.URL.PATH_AND_QUERY.CONTAINS("/lib/").NOT && (HTTP.REQ.HEADER("User-Agent").CONTAINS("Android") || HTTP.REQ.HEADER("User-Agent").CONTAINS("iPhone") || HTTP.REQ.HEADER("User-Agent").CONTAINS("iPod") || HTTP.REQ.HEADER("User-Agent").CONTAINS("BlackBerry") || HTTP.REQ.HEADER("User-Agent").CONTAINS("Windows Phone") || HTTP.REQ.HEADER("User-Agent").CONTAINS("IEMobile") || HTTP.REQ.HEADER("User-Agent").CONTAINS("webOS"))

TL;DR Traffic that gets switched meets the below conditions

• Does not contain /mobi in the path and query
• Does not contain the mobile=false querystring
• Does not contain /lib/ in the path.
• Does not contain a mobile device User-Agent

WARNING: Referer is spelled incorrectly because it is part of the HTTP protocol spelled incorrectly. DO NOT FIX THAT.

Responder Action for All Mobile Redirects:
Type: Redirect
http://www.intranet.com/mobile (Dummy link)


Responder Policy for Maintaining Full Version:
HTTP.REQ.HEADER("Referer").TO_LOWER.CONTAINS("mobile=false") && HTTP.REQ.URL.PATH_AND_QUERY.TO_LOWER.CONTAINS("mobile=false").NOT

If the referer contains mobile=false and the request URL does NOT contain mobile=false, we add &mobile=false to the end of the path and query. This maintains the Full Version status that was requested.

Responder Action for Maintaining Full Versions:
Type: Redirect
"http://" + HTTP.REQ.HOSTNAME + HTTP.REQ.URL.PATH_AND_QUERY + "&mobile=false"


Responder Policy for new Full Version Requests:
HTTP.REQ.HEADER("Referer").TO_LOWER.CONTAINS("mobile=false") && HTTP.REQ.URL.PATH_AND_QUERY.CONTAINS("?").NOT

If the user clicks the hyperlink (containing mobile=false) and they did not have a ? in the path and query, they get moved to the Full Version by adding a ?mobile=false to the path and query.

Responder Action for new Full Version Requests:
Type: Redirect
"http://" + HTTP.REQ.HOSTNAME+ HTTP.REQ.URL.PATH_AND_QUERY + "?mobile=false"